TERMS AND CONDITIONS

We're not going to wrap you up in red tape with lots of rules, just ten basic ones that keeps the ‘housekeeping' all nice and tidy and you happy!

Key for the City (KFTC) member offers are not be valid in conjunction with any other special offers, sales and events that individual KFTC partners may already have in place.

Membership cards are non-transferable and may only be used by the valid cardholder. Proof of ID may be required on production of the card and KFTC partners have the right to confiscate any card found to be used fraudulently.

Restrictions may apply on certain dates where there is high demand (including Bank Holidays, Mothers Day, parts of December, Christmas and New Year etc.). Always check with the KFTC partner before you book and remember to quote/show the KFTC card to ensure your discount and avoid any disappointment.

Pre booking is essential at some of our Partner establishments - failure to do so may result in an offer becoming invalid. For those where pre-booking is not essential, make sure you show your KFTC card on arrival and on paying to avoid confusion.

Many of our KFTC partner establishments have ‘first time offers' in place. They will mark off their corresponding number block on the reverse of your KFTC card to verify the offer has been used.

The management of each establishment has the right to refuse any discount if the KFTC card is mis-used or there is a suspicion of fraudulent activity. Their decision is final and no correspondence will be entered into.

Your KFTC card is valid for up to four people and any more than that within your party will not be eligible for the establishment discount unless another card holder is present.

KFTC card memberships are non-refundable.

In the event of your KFTC card being lost or stolen, a replacement fee of £3.00 is payable to cover the cost of a new card and postage.

Lost handbooks will not be replaced, however all partner offers can be found on our website at www.keyforthecity.co.uk/offers.asp.

Have fun and let us know what you've enjoyed with your card!